Xfinity provides three main services phone, internet and cable TV. They have different packages and bundles for all three services. With a subscription, members can enjoy channel line up from the TV services or their reliable and fast internet connection. Comcast introduced it in 2010 and now is one of the famous internet providers.

Despite the very reputable company, it’s not uncommon to let go of your subscription. Other alternatives may work best for you.

How to Cancel an Xfinity Subscription

There are ways you can cancel your subscription with Xfinity. You can call them or fill an online form from their website or send a postal mail. All these ways will get you off the subscription after a while. Even when you use the online form, it will take two working days for your request to be processed.


Visit their website and fill a cancellation form. Aside from the account details, they will ask for feedback and reasons why you are leaving. The form is available at; it will take a few minutes to complete it. The other option is through a chat online. You can request a cancellation through a conversation online with the support staff.

Postal Mail

The other option is sending your withdrawal request to them through their physical address. The corporate headquarters address is:

Comcast Corporation

Comcast centre

1701 JFK Boulevard

Philadelphia, PA 19103

Your cancellation process will begin once your mail is received.


1-800-XFINITY is the given contact information for customer services. You can call with your cancellation wish and speak to one of their agents. They will be able to guide you through the process.

Documents You Need In Order To Request a Cancellation and Contact Details

Required Documents:

  • Your name
  • Accounts name
  • Email and phone number

Company’s details


Physical address:

Comcast Corporation,

Comcast centre,

1701 JKF Boulevard,

Philadelphia, PA 19103.

Alternatives to Xfinity

There are similar cable TV, internet and phone service providers you can check out. Their rates may end up being more favourable to you.

  • Verizon Fios
  • Freedompop
  • Cox
  • AT&T U-Verse
  • WOW
  • CenturyLink