ADT Security is a company that deals with providing security to different entities. The most common areas where ADT Security service is available include file protection, small and large business protection, residential and other alarm-related monitoring services. This company ensures that your belongings and premises are secure from any bad occurrence. ADT Security works strictly with their terms and conditions like they don’t refer to other return policies except for system-related issues.

ADT Security contract is the best thing you can get for your protection, but sometimes, you can be dissatisfied or get some technical issues that make you want to cancel your subscription. ADT Security has a money-back service guarantee which will only work if the company cannot resolve the issue you stated. If the company fails to resolve the issue you stated within the first 6 months of your security contract; you will get your money back. The company will ensure that all the equipment is removed from your premises before the refund is made. Remember, the condition causing the abnormalities in system operation should not be caused by the customer.

Documents you need to request a cancellation and contact details

Required document:

  • Policy holder’s data
  • Policy holder’ identifications
  • The expiry date of the ADT security contract
  • Policy number

Company details:

Street Address 1 Town Center Rd.
Phone 131 ADT (238)
Fax (561) 988-3601
Zip Code 33486
State FL
City Boca Raton

How to cancel ADT Security contract

It is possible to cancel an ADT Security subscription. You are required to call a customer service number 800-238-272 if you wish to cancel your contract. You may be required to submit a written cancelling request. During the call, you can ask if you can get a refund.

Alternatives to ADT Security service

  • Ring
  • SimpliSafe
  • Frompoint
  • Vivint