Are you irritated by your Npower account, and as a result, you would like to cancel or even deactivate it? If so, there is no need to worry because this article gives you the crucial info you need to close your Npower account. There are a couple of reasons why you would like to cancel this account. The leading cause is email spamming by the organisation.

First things first, Npower is a famous brand in the United Kingdom that offers gas and electricity to business and residential consumers. Basically, it lets you create or even edit account information, in addition to allowing you to browse through the list of available tariff plans. Moreover, it will enable you to check the readings as well as the outstanding bill for the current month. What’s more, you can pay your balance via a couple of online payment methods.

What You Need to Know Before Cancelling Npower

The best thing about Npower is that it lets you cancel your subscription plan for free within the first 14 days of joining them. In general, this is seen as the trial period. However, you have to download the cancellation form from their official website and then send it to the company’s customer service department. On the other hand, you can call them via the official support phone number.

If you wish to relocate, you have to let the company know within the shortest time possible. Consequently, make a call or email them directly if you want to stick with their services in your new location. When contacting them, please provide your moving date, meter readings for the old home, both addresses, as well as details of the prepaid meter (meter balance and serial number).

The Process of Cancelling Your Npower Account

If you wish to close or cancel your Npower account because you are dissatisfied with the offered services or want to switch to another service provider, you have got the option of closing it online. Generally, you only need to access your account and then request the closure or removal of your account.

Also, if you encounter difficulties closing the account on the internet, you can contact the Npower support team via the given phone number. The team is more than willing to help you close your account. 

Cancelling the Npower Direct Debit

When it comes to closing your direct debit, you first need to contact your bank. Ideally, the bank will stop direct debits from taking place from their end. Afterwards, contact Npower to inform them about this act. Remember that you have to give the company new details if you wish to reuse their services.

● Personal details
● The subscription plans
● Address
● The date

The Alternatives of Npower

Npower is one of the most popular and biggest energy suppliers in the United Kingdom. Besides, it’s one of the largest electricity and gas companies in Europe. All in all, other top companies offer similar or even better services. These companies include:

● British Gas
● EDF Energy
● Scottish Power
● SSE PLC ((formerly known as Scottish and Southern Energy plc)
● E.ON Energy UK