Based in the United Kingdom, Sky is a telecommunications company that provides TV and broadband internet services to businesses and consumers. Merely put, it gives you access to a wide variety of entertainment, such as sports, movies, Sky TV originals and limited Netflix shows. Moreover, it has recently incorporated Disney Plus.

With as little as £25/month for 18 months, there are plenty of TV packages you can choose from at Sky. What’s more, the company gives you the chance to create a custom package that suits your watching demands. While registering for an account is quite seamless, the cancellation process, on the other hand, is fairly tricky. So, if you are stuck in the cancellation process, here is how you can artlessly close your subscription.

What You Need to Know Before Cancelling Your Sky Account

If you are not within the cooling-off period, you have to give a 31 days’ notice to close your Sky plan. The company offers you 31 days cooling-off period. In simple terms, it means you can close your subscription without providing any reason within the 31 days following the delivery and installation.

On the other hand, when it comes to cancelling outside the cooling-off period, Sky may require you to pay an early termination fee that covers the minimum contract length that ranges between 12 and 18 months. The good thing is that the company will let you know in advance whether you have to pay an early termination fee.

How to Cancel Sky TV Subscription

Here are the different ways you can use when closing your Sky account:

● Call the Sky customer support agent via the phone on their website
●Send a live chat message (it’s available every day from 9:00 AM to 7:30 PM)
● Send an email to ([email protected])
● Mail Sky through My Account and fill the online form

Consider the following:

● Include your name, postcode, address and telephone number when emailing the company.
● The reply can take up to 5 days.
● The company will initiate the cancellation process after verifying you are the legal account holder. Notably, they can do this via a phone call.
● Your notice period starts the moment the company gets your email or letter.

The Best Alternatives to Sky

The Sky may be the number one provider of premium TV and broadband bundle. However, it is not the only company offering these services. Although there are countless reasons to remain a Sky customer, you will not miss a lot when you decide to use their competitors’ services. Below are the best alternatives to Sky:


Well, BT uses a similar broadband network. So, its speeds rival those you get at Sky. In addition, it offers TV bundles and broadband. However, their TV channels aren’t as many as those offered by Sky.

Virgin Media

In terms of live broadcast channels and features, Virgin Media and Sky go hand in hand. Also, this company offers live shows and plenty of on-demand content. As if this is not enough, their broadband speeds are fantastic. Yes, you can get an average download speed rate of 516Mb. Probably, the only notable drawback is that you need to be within the Virgin network area to enjoy these incredible services.